Shipping & Returns Policy
Please read our shipping policy carefully before placing an order:
We currently only ship to addresses in the United States.
All orders are shipped within 5 business days of being placed. Most orders will be shipped via USPS mail. We do not guarantee arrival by particular dates for standard or expedited orders. You may be required to sign for packages.
Please be aware that customers returning items with free shipping will have the initial shipping cost of the item deducted from their refund.
Original sales receipt must accompany returns.
We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Our definition of new, unaltered and unused condition is:
- without showing signs of wear or damage in any way
- within 7 calendar days of the delivery date (after 7 days no returns are allowed)
- must not be a special order or a custom order
- unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description.
If an item is received damaged or is incorrectly shipped by us please contact us immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of item(s) once we receive it.
There is a restocking fee up to 20% for returned items that are not being exchanged and are not damaged. You MUST contact us within 7 days if you intend to return ANY item sent from our store. Items returned to us AFTER 7 days WITHOUT contacting us, will NOT be refunded.
Customers are responsible for all shipping costs if the seller is not at fault. This includes shipping costs for items purchased with discounted or free shipping.